Client relations | Firstline

Client relations

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FIRSTLINE: Nov 16, 2018
By dvm360.com staff
Scratch that itch for a clear explanation of the flea cycle for your veterinary practice's clients with this printable PDF.
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CUSTOM VETERINARY MEDIA: Nov 16, 2018
By dvm360.com staff
Practice management experts provide a series of short on-demand videos to help boost your practice's profitability. Sponsored by Henry Schein Veterinary Solutions
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VETTED: Nov 15, 2018
If questions about coconut oil are popping up in your exam room, just a spoonful of advice from veterinary nutritionist Dr. Angela Rollins should help give you some direction.
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FIRSTLINE: Nov 13, 2018
Millennials have grown up with technology and the conveniences it affords. If veterinary practices don’t adapt to their expectations, they risk being replaced.
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VETTED: Nov 13, 2018
By dvm360.com staff
An RVT with 15 years’ experience writes us to say a DVM who worries that pet insurance will go the way of human healthcare insurance is all wrong.
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FIRSTLINE: Nov 12, 2018
Pay attention to the needs of your veterinary hospital's receptionists. They do a terrific job every day to keep problems in the front from affecting the veterinarians in the back.
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VETERINARY ECONOMICS: Nov 06, 2018
While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.
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FIRSTLINE: Nov 06, 2018
After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.
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VETTED: Nov 05, 2018
Occasional hairballs and vomit are a part of every cat owner’s life at one time or another. But maybe your hospital can help cats with proper diet, lifestyle changes and diagnosis and treatment. And you can tell clients about it right now with these social media posts.
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FIRSTLINE: Nov 02, 2018
The veterinary team at this Florida hospital has been trying wearable sensors for patients to get round-the-clock, at-home data for dermatology, nutrition and post-surgery issues.