Client relations | Firstline

Client relations

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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
Here's a simple formula to see if your website and social media platforms are doing their jobs.
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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
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VETERINARY ECONOMICS: Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
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VETERINARY ECONOMICS: Jun 16, 2017
By dvm360.com staff
Don’t stress! Here’s a handy how-to handout for veterinary clients wanting to make at-home nail trimming a breeze, plus tips for what to do and say for anxious in-clinic nail trims.
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VETERINARY MEDICINE: Jun 08, 2017
Veterinarians feel the strain of clients’ financial limitations, but how do pet owners prepare when they’re not being informed?
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VETERINARY ECONOMICS: Jun 08, 2017
By dvm360.com staff
We asked, they answered: Here’s the best advice practice software experts want the dvm360 audience to know.
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VETERINARY ECONOMICS: Jun 07, 2017
Your veterinary hospital name, your staff and your reputation may already be kicking around on the smartphone-friendly social channel.
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VETERINARY MEDICINE: Jun 06, 2017
Help your veterinary clients understand the difference between safe, healthy play and aggressive, traumatic interactions.
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dvm360.com: Jun 01, 2017
By dvm360.com staff
A patient presents with otitis and you know there's trouble ahead. But this time, instead of the usual, you've got a whole set of tools for better treatment, better communication and better client compliance. Lend us an ear. (With an educational grant provided by Bayer)
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VETERINARY ECONOMICS: May 31, 2017
Get these image-text combos in front of pet owners’ eyeballs to help them learn the ins and outs of Fear Free—and schedule a low-stress visit with your hospital.